Sales & Customer Care

Multifaceted and updated, the Sales & Marketing team is made of professionals, coming from various industry fields, with a common passion for yachting and enjoy life at sea. It provides clients with extensive details about the SWS World and guides them to experiment different opportunities to discover how it feels to spend time in the SWS world. Boat shows, Superyachts regattas, demonstration sail, visits to the yard and to SWS yachts, surfing our website, are some of the opportunities to experience the SWS world.

The Marketing & Sales team works to create the perfect environment to make every SWS bespoke to its owner and to ensure the client  the SWS yacht he want it to be.

Owning a SWS yacht is an effortless pleasure, made even simpler by the high standards of customer care service. Just after the delivery of your SWS yacht in South Africa, the Customer Care team assists the owner for a complete peace of mind customer service to protect his yacht for future generations to enjoy. This team offers a high quality and unique service being the gate to SWS technical knowledge, to all original plans and records of all SWS yacht built so far. Customer Care division looks after Warranty works and after sale assistance worldwide: whatever is the owner’s technical need and wherever he is  in the globe, the Customer Care team will assist him in the technical works and coordinate the delivery of the spare parts.

In order to offer a seamless point of contact in one of the Mediterreanean’s busiest yachting hub, SWS has established a close knit relationship with PEGASO, which is the Marketing, Sales and Customer Care Representative for Southern Wind since 2007.

Pegaso office is located in Genoa, Italy, in the center of the Mediterranean Area, which enhance robust relationships within the industry keeping the contact with the rapidly changing world of superyachts.